Flying Ace Express Car Wash - Englewood

car damage by roller, afterwards, found out 2 other people I know had damage as well (one with a severely destroyed sunroof) within a 2 weeks from mine. Damage spotted on site. Basically told to they aren't responsible. They can destroy your car at will, get paid to do it, and claim they hold no responsibility. I don't care if you've going here 10 years with no problems.. You are rolling the dice...

Starting off I have been very pleased with the service. My automobile has been cleaned with no damage to it. I did experience several times the water wasn't blown off very good. I had to get out and 'DRY' it myself, before driving off 🤔. I have vacuumed several times. I am the only one in the Car so much isn't needed. The vacuums have great power and suck up the few leaves very well. I 'HIGHLY' recommend this company to clear your vehicle's. I have not received any scraps, scratches, dents or cleaner residues on Windows or Body of my automobile. I receive a great cleaning, and drive away with a very "Clear and Shiny" automobile. Check out the SHINE on the Car, and this is an overcast day 🤗 with very little sunshine. A great buy for the monthly price . . . Try it and ENJOY your experiences...I did and still do weekly. Thanks to all the Staff at your location 💕.

I had an incident today at a flying ace location. The manager was very helpful and polite. I appreciate all the help she was able to provide me with. Unfortunately there is a 72 hour process and I understand that I have to wait until it's resolved. I respect that. But what I don't understand is why they don't respect us as customers enough to shut down the car wash for 5-10 minutes to check for debris when a vehicle looses it's front clip in the middle of the wash lane. I watched an employee carry the front clip out of the wash bay. As you can see from the photo's that I provided it must of left some debris. This is not the first time I have seen this happen, nor the only location.